Transparent Terms for a Trusted Partnership

1. Terms of Service Agreement

This agreement governs your use of all software, applications, platforms, and services provided by Astra Charts (referred to as "Astra Charts", "we", "us", or "our"). By accessing or using any of our services, you signify your unreserved agreement to be bound by these Terms of Service. This constitutes a legally binding contract between you and Astra Charts.

Your acceptance of these terms occurs upon your first use, registration, or subscription to any Astra Charts service. These terms are effective immediately upon acceptance. Astra Charts reserves the right to modify these terms at any time. We will notify you of significant changes via email or direct notification within the service. Continued use of our services after such modifications constitutes your acceptance of the new terms. Key definitions are provided throughout this document to ensure clarity: 'Service' refers to any product or offering from Astra Charts, and 'User' refers to any individual or entity accessing our Services.

2. Service Usage Guidelines and Restrictions

Astra Charts provides cutting-edge productivity software and platforms designed to optimize your workflows and enhance daily efficiency. Our services are intended for legitimate business and personal productivity enhancement only. By using our services, you agree to adhere to all applicable laws and regulations and to these guidelines.

Prohibited activities include but are not limited to unauthorized access, distribution of malware, data scraping, reverse engineering, or any action that could harm our systems or other users. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We strive for 99.9% service availability, with scheduled maintenance windows communicated in advance to minimize disruption. Fair usage limits may apply to ensure equitable resource allocation across all users and prevent abuse.

3. Intellectual Property Rights and Data Ownership

All intellectual property rights pertaining to Astra Charts software, including but not limited to code, design, patents, trademarks, and documentation, remain exclusively with Astra Charts. You are granted a limited, non-exclusive, non-transferable license to use our software solely for the purpose of accessing and using the services in accordance with these terms.

Your data, comprising any information or content you submit or create using our services, remains your sole property. Astra Charts will only access, process, or use your data as necessary to provide the services, fulfill legal obligations, or as explicitly permitted by you. For custom development projects, specific intellectual property agreements will be drafted and mutually agreed upon. We also ensure transparency regarding the licensing of any third-party components integrated into our solutions and uphold strict confidentiality protocols to safeguard trade secrets.

4. Payment Terms and Billing Procedures

Our payment terms are designed for clarity and convenience. Services are billed according to the agreed-upon subscription plans or project contracts. We accept major credit cards and bank transfers, with specific payment schedules outlined in your service agreement. Invoices are generated at the beginning of each billing cycle and are accessible through your Astra Charts account dashboard.

Late payments may incur penalties as detailed in your specific contract. For any billing disputes, please contact us promptly to resolve them amicably within 30 days of the invoice date. Refund policies are outlined in your service agreement. All pricing is displayed in GBP (£) and is exclusive of applicable taxes, which will be added as required by UK and international regulations. For international clients, currency conversion fees may apply based on your financial institution's policies.

5. Limitation of Liability and Service Warranties

Astra Charts endeavors to provide high-quality, reliable software and services. However, all services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be uninterrupted, error-free, or completely secure.

To the maximum extent permitted by law, Astra Charts shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service. In instances beyond our reasonable control (force majeure), such as natural disasters or governmental acts, our obligations may be suspended. We require mutual indemnification to protect both parties from third-party claims arising from breaches of this agreement, and we recommend clients maintain appropriate insurance coverage.

6. Agreement Termination and Legal Contact Information

This Agreement remains in effect until terminated by either you or Astra Charts. You may terminate your agreement by discontinuing use of our services and notifying us. Astra Charts may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the service will immediately cease. Provisions regarding intellectual property, warranties, liability limitations, and governing law will survive termination. We observe strict data retention and deletion policies post-termination in compliance with GDPR and relevant UK data protection acts. Any disputes arising from these terms will be governed by the laws of Scotland, and will be subject to the exclusive jurisdiction of the Scottish courts.

For any legal questions, clarifications regarding these Terms of Service, or to understand how certain provisions apply to your specific situation, please do not hesitate to contact our legal department. We are committed to transparency and clarity.

Last Updated: 28 October 2023